Pre-sales FAQ - Electronic Lock System | Key Access Control Solution - Vanma

FAQ

Pre-Sales Questions About Vanma Products.

Vanma Electronic Lock

What is the IP rating of the Vanma locks?

Vanma locks have IP68 rating.

What is the IP rating of Vanma keys?

Vanma keys have IP65 rating.

What material are Vanma locks made of?

Vanma locks are made of stainless steel and SUS304.

What kind of temperature conditions Vanma locks are suitable to work in?

The operating temperature range of Vanma lock is -40℃~+85℃.

What unlocking methods are available for Vanma locks?

Vanma locks use infrared contact technology for unlocking.

What is the difference between Vanma locks and traditional mechanical locks?

There is no power supply in the Vanma lock, so no wiring is required. The key is equipped with a battery and can be charged to the key.

What is the indication of Vanma lock?

Vanma is equipped with voice and RGB tri-color indicator.

What languages are supported by the Voice Indicator?

The Vanma system supports Chinese, English, Russian and other languages and can be customized to your needs.

What data transmission methods are available for Vanma keys?

The Vanma system uses USB or Bluetooth for data exchange.

What is the battery life of Vanma keys?

The Vanma key's battery lasts for more than 8 years.

How often do Vanma keys need to be charged?

Vanma keys can be unlocked or locked 500 times a day for 10 days.

How long does it take to fully charge?

Takes only 2 hours to fully charge.

How many fingerprints can be stored in the Vanma key?

The key can store 100 fingerprint information.

What is the battery life of Vanma keys?

The Vanma key's battery lasts for more than 8 years.

Can the Vanma lock be broken?

The Vanma smart lock has no keyhole, which is very good quality and eliminates the possibility of tampering. And the security function built into the key prevents intruders from breaking in.

What kind of computer system is Vanma software compatible with?

Vanma software can be installed on all computer systems except MAC.

Is the Vanma APP compatible with Android and other smartphones?

Vanma APP is now available for iOS and selected Android 6.0 and higher devices.

Is there a warranty for Vanma locks?

We will provide a one year product warranty on Vanma locks sold. This covers mechanical and electronic defects.

Is there a separate fee for the Vanma system software?

We provide you with free standalone software.

How long does it take to ship?

We promise you shipment within 10 days.